Thank you for choosing Dubai Dune Buggy for your desert adventure in Dubai. These Terms & Conditions explain the rules that apply when you book and take part in our dune buggy tours, desert safaris, quad bike rides, and other desert activities.
By confirming a booking with us, you confirm that you have read and accepted these terms. Please take a few minutes to read them before your tour, as some conditions may vary depending on the package you choose.
🏜️ 1. Booking & Reservations
You can book our tours through our website or by contacting our team directly.
When making a reservation, please provide correct information, including your name, contact number, number of guests, tour date, and pickup location where applicable.
After your booking is confirmed, we will provide the relevant booking details so you can check your tour information before the day of your experience.
Please contact us as soon as possible if any information needs to be changed.
💰 2. Tour Prices & Payment
The prices displayed on our website are based on the selected tour or package and may vary depending on the vehicle, duration, number of guests, and services included.
Our prices may change from time to time due to changes in transportation costs, fuel prices, operating costs, or other business expenses. Any confirmed booking will be handled according to the price agreed at the time of booking.
Depending on the booking arrangement, payment may be made through the payment method provided by our team, including cash payment where available or other approved payment methods.
Any additional service that is not included in your selected package may be charged separately.
📧 3. Booking Confirmation
Once your reservation has been confirmed, we will provide you with the relevant booking information.
Please check the date, pickup time, location, number of guests, and selected tour carefully.
If you notice any mistake, contact us immediately so we can try to correct it before the tour.
❌ 4. Cancellation Policy
We understand that travel plans can sometimes change. Our cancellation policy is:
If you need to cancel your booking, please contact our team as soon as possible.
The cancellation time is based on the scheduled tour time and the time we receive your cancellation request.
🔄 5. Changes to Tours & Itineraries
Desert tours are affected by weather, road conditions, traffic, local conditions, and other circumstances outside our control.
For this reason, we may occasionally need to make reasonable changes to the timing, route, activity order, pickup arrangements, or itinerary.
We will make reasonable efforts to keep the experience as close as possible to the package you booked.
We cannot provide a refund for changes that were not confirmed or approved by our team before the tour.
🏎️ 6. Dune Buggy & Quad Bike Activities
Dune buggy and quad bike tours are outdoor off-road activities that take place on natural desert terrain.
Sand dunes can be uneven, steep, and unpredictable. Guests must follow the instructions given by our guides and staff throughout the experience.
Drivers must use the vehicle responsibly and must not:
Our team may stop an activity if a guest does not follow safety instructions or behaves in a way that could create a danger.
🧯 7. Safety Rules
Safety is an important part of every desert activity we provide.
Before participating in a dune buggy or quad bike experience, guests must listen to the safety briefing and follow the instructions provided by our guides.
Safety equipment should be used as instructed.
Guests must also follow any age, passenger, driving, or vehicle requirements that apply to their selected tour.
If a guest refuses to follow safety instructions, we reserve the right to stop their participation without liability for any resulting loss.
⚠️ 8. Understanding the Risks
Desert and off-road activities naturally involve some level of risk.
Possible risks may include uneven desert terrain, vehicle movement, sand, changes in weather, falls, vehicle accidents, or personal injury.
While we take reasonable safety measures and provide guidance, we cannot completely remove all risks associated with an outdoor adventure.
By booking and participating in our activities, you acknowledge that you understand the nature of the experience and agree to follow all safety instructions.
🛡️ 9. Travel & Personal Insurance
We strongly recommend that all travelers have suitable travel and personal accident insurance before participating in desert activities.
Your insurance should provide appropriate coverage for your travel plans and activities.
Guests are responsible for arranging their own insurance and checking that their policy covers the activities they intend to participate in.
📋 10. Guest Responsibilities
Guests are responsible for providing accurate booking information and following the instructions of our guides and staff.
Guests should also inform our team in advance about any relevant requirements that may affect their participation in a particular activity.
You are responsible for keeping your personal belongings, travel documents, phones, cameras, and other valuables safe during the tour.
🚫 11. Prohibited Behavior
For the safety and comfort of everyone, the following behavior is not permitted:
Dubai Dune Buggy LLC may stop a guest’s participation if these rules are seriously or repeatedly ignored.
🧳 12. Personal Belongings & Travel Documents
Guests are responsible for their own personal belongings throughout the tour.
We recommend keeping passports, money, electronic devices, and other valuables in a safe place.
Dubai Dune Buggy LLC cannot be held responsible for personal items that are lost, forgotten, or damaged during the tour.
Travelers are also responsible for ensuring that they have the correct travel documents and permissions required for their trip to the UAE.
📸 13. Photos & Videos
Photography and video recording may take place during some tours.
If photographs or videos are taken for promotional purposes, guests who do not wish to appear in promotional material can inform our team.
⚖️ 14. Liability
Dubai Dune Buggy LLC takes reasonable steps to provide safe and well-organized experiences. However, desert activities involve natural and unavoidable risks.
To the extent permitted by applicable law, we are not responsible for loss, damage, injury, delays, inconvenience, or other issues resulting from circumstances outside our reasonable control.
Guests must follow all safety instructions and accept responsibility for their own actions during the tour.
Nothing in these terms is intended to remove any legal rights or protections that cannot legally be excluded.
🌦️ 15. Weather & Unforeseen Circumstances
Weather and desert conditions can sometimes affect outdoor activities.
In the event of severe weather, unsafe conditions, road closures, operational problems, or other circumstances beyond our control, we may need to delay, modify, reschedule, or cancel a tour.
Our team will communicate any major changes and discuss the available options with affected guests.
📄 16. Website Content
The content published on DubaiDuneBuggy.ae, including text, photographs, graphics, logos, tour descriptions, and other materials, belongs to Dubai Dune Buggy LLC or is used with permission.
Website content may not be copied, reproduced, republished, modified, or used for commercial purposes without prior permission.
🔐 17. Privacy
We collect customer information only when it is needed to process bookings, provide our services, communicate with customers, or handle customer enquiries.
For more information about how we handle personal information, please see our Privacy Policy.
📞 18. Contact Us
If you have any questions about these Terms & Conditions or your booking, please contact us before your tour.
Email: [email protected]
Website: DubaiDuneBuggy.ae
We are always happy to clarify the details of a tour before you make your booking.